The Care Passport User Experience
The User Experience: Empowered Employees. Efficient Onboarding.
Your staff are at the heart of quality resident care.
The Care Passport portal makes it easy for them to complete and maintain mandatory training while reducing onboarding friction for you.


Here’s how it works for staff, volunteers, and co-op students:
- Simple Account Setup: employees create a personal Care Passport account once — it stays with them, wherever they go.
- Shareable Training Records: when hired at a new LTC home, staff can share their up-to-date training records with their new employer, avoiding unnecessary retraining and delays.
- Ownership and Accountability: staff are responsible for maintaining their training status, supported by automated reminders and centralized tracking.
Organizational Impact:
- Faster Onboarding: onboard experienced staff quickly with confidence that their training is current and meets legislated requirements.
- Reduced Redundancy: no time or resources are wasted repeating training that staff have already completed.