{"id":141,"date":"2025-03-24T17:20:30","date_gmt":"2025-03-24T17:20:30","guid":{"rendered":"http:\/\/localhost:8080\/?page_id=14"},"modified":"2025-04-11T05:20:09","modified_gmt":"2025-04-11T05:20:09","slug":"project-details","status":"publish","type":"page","link":"https:\/\/care-ltc.ca\/?page_id=141","title":{"rendered":""},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull\" style=\"min-height:600px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-nv-light-bg-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-1\" style=\"color:#006699;padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);font-size:65px;font-style:normal;font-weight:400\">Frequently Asked Questions<\/h1>\n\n\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-text-color has-link-color has-large-font-size wp-elements-2\" style=\"color:#006699;font-style:normal;font-weight:400\">CARE-LTC and the Care Passport Portal<\/h2>\n\n\n\n<div class=\"wp-block-cover is-light\" style=\"min-height:292px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-nv-light-bg-background-color has-background-dim-20 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" class=\"wp-block-cover__image-background wp-image-612\" alt=\"\" src=\"http:\/\/10.42.0.171\/wp-content\/uploads\/2025\/04\/faq1-scaled.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq1-scaled.jpg 2560w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq1-300x200.jpg 300w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq1-1024x683.jpg 1024w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq1-768x512.jpg 768w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq1-1536x1024.jpg 1536w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq1-2048x1365.jpg 2048w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq1-930x620.jpg 930w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\"><\/p>\n\n\n<div class=\"alignnone\"><style>#sp-ea-178 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-178.sp-easy-accordion>.sp-ea-single {margin-bottom: 12px; border: 1px solid #e2e2e2; }#sp-ea-178.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-178.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-178.sp-easy-accordion>.sp-ea-single {background: #ffffff;}#sp-ea-178.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1743714632\"><div id=\"sp-ea-178\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1780\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1780\" aria-controls=\"collapse1780\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> What is CARE-LTC?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse1780\" data-parent=\"#sp-ea-178\" role=\"region\" aria-labelledby=\"ea-header-1780\"> <div class=\"ea-body\"><p>CARE-LTC is a sector-led organization that provides oversight and support for carepassport.ca, a centralized portal to manage access to training that aligns with legislated requirements in Ontario\u2019s long-term care sector.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1781\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1781\" aria-controls=\"collapse1781\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What is carepassport.ca?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse1781\" data-parent=\"#sp-ea-178\" role=\"region\" aria-labelledby=\"ea-header-1781\"> <div class=\"ea-body\"><p>carepassport.ca is the home of the Care Passport portal where employers and employees can manage, track, and share training records.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div style=\"height:57px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-3\" style=\"color:#006699\">Training, Tracking and Records<\/h2>\n\n\n\n<div class=\"wp-block-cover\" style=\"min-height:465px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-nv-light-bg-background-color has-background-dim-30 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1706\" class=\"wp-block-cover__image-background wp-image-613\" alt=\"\" src=\"http:\/\/10.42.0.171\/wp-content\/uploads\/2025\/04\/faq2-scaled.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq2-scaled.jpg 2560w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq2-300x200.jpg 300w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq2-1024x683.jpg 1024w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq2-768x512.jpg 768w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq2-1536x1024.jpg 1536w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq2-2048x1365.jpg 2048w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq2-930x620.jpg 930w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\"><\/p>\n\n\n<div class=\"alignnone\"><style>#sp-ea-182 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-182.sp-easy-accordion>.sp-ea-single {margin-bottom: 12px; border: 1px solid #e2e2e2; }#sp-ea-182.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #000000;}#sp-ea-182.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-182.sp-easy-accordion>.sp-ea-single {background: #ffffff;}#sp-ea-182.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1743715985\"><div id=\"sp-ea-182\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1820\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1820\" aria-controls=\"collapse1820\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> Does CARE-LTC deliver training?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse1820\" data-parent=\"#sp-ea-182\" role=\"region\" aria-labelledby=\"ea-header-1820\"> <div class=\"ea-body\"><p>CARE-LTC does not deliver training. The Care Passport portal connects LTC homes to third-party Training Providers whose offerings have been reviewed by industry professionals to ensure they meet competency standards based on legislated requirements in LTC.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1821\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1821\" aria-controls=\"collapse1821\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What types of training can be tracked?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse1821\" data-parent=\"#sp-ea-182\" role=\"region\" aria-labelledby=\"ea-header-1821\"> <div class=\"ea-body\"><p>All legislated training under Ontario\u2019s Fixing Long-Term Care Act, 2021 and Long-Term Care Homes Act, 2007 can be tracked, including onboarding and annual mandatories.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1822\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1822\" aria-controls=\"collapse1822\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Who controls the training records?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse1822\" data-parent=\"#sp-ea-182\" role=\"region\" aria-labelledby=\"ea-header-1822\"> <div class=\"ea-body\"><p>Employees own their personal training records and can share them with any LTC home. Employers manage and report on training for their staff through the portal.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1823\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1823\" aria-controls=\"collapse1823\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How does sharing work?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse1823\" data-parent=\"#sp-ea-182\" role=\"region\" aria-labelledby=\"ea-header-1823\"> <div class=\"ea-body\"><p>Employees create a Care Passport account where training records are stored. When they start work at a new LTC home, they are invited to share their records with the new employer \u2014 eliminating the time and expense of redundant training.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div style=\"height:54px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-4\" style=\"color:#006699\">Compliance and Security<\/h2>\n\n\n\n<div class=\"wp-block-cover\" style=\"min-height:286px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-nv-light-bg-background-color has-background-dim-30 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1706\" class=\"wp-block-cover__image-background wp-image-614\" alt=\"\" src=\"http:\/\/10.42.0.171\/wp-content\/uploads\/2025\/04\/faq3-scaled.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq3-scaled.jpg 2560w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq3-300x200.jpg 300w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq3-1024x683.jpg 1024w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq3-768x512.jpg 768w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq3-1536x1024.jpg 1536w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq3-2048x1365.jpg 2048w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq3-930x620.jpg 930w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\"><\/p>\n\n\n<div class=\"alignnone\"><style>#sp-ea-191 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-191.sp-easy-accordion>.sp-ea-single {margin-bottom: 12px; border: 1px solid #e2e2e2; }#sp-ea-191.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #000000;}#sp-ea-191.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-191.sp-easy-accordion>.sp-ea-single {background: #ffffff;}#sp-ea-191.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1743716974\"><div id=\"sp-ea-191\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1910\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1910\" aria-controls=\"collapse1910\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> How does this help with Ministry inspections?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse1910\" data-parent=\"#sp-ea-191\" role=\"region\" aria-labelledby=\"ea-header-1910\"> <div class=\"ea-body\"><p>The portal provides auditable records and real-time training compliance reports at the individual, home, or organization level \u2014 ensuring you\u2019re always prepared for reviews of staff mandatory training.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1911\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1911\" aria-controls=\"collapse1911\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Is the portal secure?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse1911\" data-parent=\"#sp-ea-191\" role=\"region\" aria-labelledby=\"ea-header-1911\"> <div class=\"ea-body\"><p>Yes. All data is encrypted and stored securely in Canada, in compliance with PIPEDA and other applicable privacy laws.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div style=\"height:62px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-5\" style=\"color:#006699\">Costs<\/h2>\n\n\n\n<div class=\"wp-block-cover\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-nv-light-bg-background-color has-background-dim-30 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1708\" class=\"wp-block-cover__image-background wp-image-616\" alt=\"\" src=\"http:\/\/10.42.0.171\/wp-content\/uploads\/2025\/04\/faq4-scaled.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq4-scaled.jpg 2560w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq4-300x200.jpg 300w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq4-1024x683.jpg 1024w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq4-768x512.jpg 768w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq4-1536x1025.jpg 1536w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq4-2048x1367.jpg 2048w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq4-930x620.jpg 930w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\"><\/p>\n\n\n<div class=\"alignnone\"><style>#sp-ea-198 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-198.sp-easy-accordion>.sp-ea-single {margin-bottom: 12px; border: 1px solid #e2e2e2; }#sp-ea-198.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #000000;}#sp-ea-198.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-198.sp-easy-accordion>.sp-ea-single {background: #ffffff;}#sp-ea-198.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1743717484\"><div id=\"sp-ea-198\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1980\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1980\" aria-controls=\"collapse1980\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> What does training cost? <\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse1980\" data-parent=\"#sp-ea-198\" role=\"region\" aria-labelledby=\"ea-header-1980\"> <div class=\"ea-body\"><p><span data-contrast=\"auto\">Course fees are set by the recognized Training Providers. Training costs range from $5 to $7 per course.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">The total per-person cost is typically $55 to $125, depending on their role.<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1981\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1981\" aria-controls=\"collapse1981\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Is funding available to cover the cost of training? <\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse1981\" data-parent=\"#sp-ea-198\" role=\"region\" aria-labelledby=\"ea-header-1981\"> <div class=\"ea-body\"><p><span data-contrast=\"auto\">Funding is currently available for LTC homes operating in Ontario to cover the cost of <\/span><span data-contrast=\"auto\">orientation and <\/span><span data-contrast=\"auto\">mandatory <\/span><span data-contrast=\"auto\">education <\/span><span data-contrast=\"auto\">training. The funding will cover to 5,000 individuals per year across Ontario.<\/span> <span data-contrast=\"auto\">This includes new and existing home staff, agency staff, volunteers, and students.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1982\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1982\" aria-controls=\"collapse1982\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How long will funding be available for? <\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse1982\" data-parent=\"#sp-ea-198\" role=\"region\" aria-labelledby=\"ea-header-1982\"> <div class=\"ea-body\"><p><span data-contrast=\"auto\">Funding runs until 2027 and will be granted on a first come, first serve basis. After the funding period, LTC homes will cover the cost of training directly.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1983\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1983\" aria-controls=\"collapse1983\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How does the Care Passport Portal reduce costs? <\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse1983\" data-parent=\"#sp-ea-198\" role=\"region\" aria-labelledby=\"ea-header-1983\"> <div class=\"ea-body\"><p><span data-contrast=\"auto\">When you hire staff who have previous training verified through the Care Passport Portal, you do not pay anything for that training. You only pay for any additional training you require beyond what they have already completed.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:56px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-6\" style=\"color:#006699\">Getting Started<\/h2>\n\n\n\n<div class=\"wp-block-cover\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-nv-light-bg-background-color has-background-dim-30 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" class=\"wp-block-cover__image-background wp-image-617\" alt=\"\" src=\"http:\/\/10.42.0.171\/wp-content\/uploads\/2025\/04\/faq5-scaled.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq5-scaled.jpg 2560w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq5-300x200.jpg 300w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq5-1024x683.jpg 1024w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq5-768x512.jpg 768w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq5-1536x1024.jpg 1536w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq5-2048x1365.jpg 2048w, https:\/\/care-ltc.ca\/wp-content\/uploads\/2025\/04\/faq5-930x620.jpg 930w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\"><\/p>\n\n\n<div class=\"alignnone\"><style>#sp-ea-203 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-203.sp-easy-accordion>.sp-ea-single {margin-bottom: 12px; border: 1px solid #e2e2e2; }#sp-ea-203.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #000000;}#sp-ea-203.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-203.sp-easy-accordion>.sp-ea-single {background: #ffffff;}#sp-ea-203.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1743717837\"><div id=\"sp-ea-203\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-2030\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse2030\" aria-controls=\"collapse2030\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> How do I set up an organizational account on carepassport.ca?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse2030\" data-parent=\"#sp-ea-203\" role=\"region\" aria-labelledby=\"ea-header-2030\"> <div class=\"ea-body\"><p>To get started, contact us at carepassporthelp@lambtoncollege.ca . We\u2019ll create your organizational account and help you set up the roles and required training for your organization.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-2031\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse2031\" aria-controls=\"collapse2031\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What information do I need to set up my organization?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse2031\" data-parent=\"#sp-ea-203\" role=\"region\" aria-labelledby=\"ea-header-2031\"> <div class=\"ea-body\"><p>You&#8217;ll need decide who your organization\u2019s main Care Passport Portal admin will be, along with a list of staff roles and the mandatory training required for each role. You can also select your preferred training providers and designate equivalent training from other sources.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-2032\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse2032\" aria-controls=\"collapse2032\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I track both internal and external training?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse2032\" data-parent=\"#sp-ea-203\" role=\"region\" aria-labelledby=\"ea-header-2032\"> <div class=\"ea-body\"><p>Yes. The Care Passport portal allows you to track training delivered internally, by third-party providers, or a combination of both. You can also recognize training completed through other LTC homes that use the portal.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-2033\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse2033\" aria-controls=\"collapse2033\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How do I invite staff to join my organization in the portal?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse2033\" data-parent=\"#sp-ea-203\" role=\"region\" aria-labelledby=\"ea-header-2033\"> <div class=\"ea-body\"><p>Once your organization is set up, you can invite staff by entering their email address and selecting their role. When they accept the invitation, you&#8217;ll be able to view their existing training records if they already have a Care Passport.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"on","neve_meta_content_width":100,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"on","footnotes":""},"class_list":["post-141","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/care-ltc.ca\/index.php?rest_route=\/wp\/v2\/pages\/141","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/care-ltc.ca\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/care-ltc.ca\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/care-ltc.ca\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/care-ltc.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=141"}],"version-history":[{"count":7,"href":"https:\/\/care-ltc.ca\/index.php?rest_route=\/wp\/v2\/pages\/141\/revisions"}],"predecessor-version":[{"id":618,"href":"https:\/\/care-ltc.ca\/index.php?rest_route=\/wp\/v2\/pages\/141\/revisions\/618"}],"wp:attachment":[{"href":"https:\/\/care-ltc.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=141"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}